
Excalidraw is an online whiteboard known for its hand-drawn, sketch-like aesthetic. That look is intentional, and it is a large part of why the product is widely used by professionals across IT, engineering, data analysis, and science. Despite the informal style, the work created in Excalidraw is often precise: diagrams, flows, and process maps where clarity matters.
One recurring friction point was diagramming arrows.
Straight arrows work on simple boards, but they become hard to follow as diagrams grow. Users with diagram-heavy workflows already worked around this by manually adding points to arrows and dragging them into 90-degree bends. It was slow, fragile, and error-prone, but it made one thing clear: this feature was badly needed.
From the start, we knew acceptance would depend on a few things the routing had to get right every time.
These constraints sound straightforward. In practice, subtle conflicts between them make it difficult to get all of them just right.
The basic functionality already existed as a prototype, but the client had realised the naive implementation was a dead end: the behavior of the arrows could not be tuned.
We explored existing approaches, chose a proven routing algorithm from the game industry as a base (A*) and then built the final algorithm on top of it, so the behavior could be explored and ultimately fitted to Excalidraw's needs.
The client was meticulous, and rightly so. Graphics behavior is inherently imprecise, and small edge cases quickly become visible at scale. Instead of hiding that complexity, we worked in tight feedback loops: validating behavior, surfacing tradeoffs, and adjusting constraints until the results were acceptable in practice.
Each iteration was evaluated not just on correctness, but on whether it felt right when used on real boards.
This project differed from most of our work. Arrow routing looks simple on the surface, but getting it to behave consistently under real-world constraints required sustained focus and deep algorithmic work.
The result meets or exceeds the performance and accuracy requirements we set out to achieve six months earlier.
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